- Classification & Pay Branch
- Drug-Free Workplace Program
- Employee Benefits
- Employee Management Relations
- Equal Employment Opportunity Program
- Test Development & Validation
- Training & Development
The Department of Administration, Human Resources Division provides timely and responsive expertise, resources, and services to fully support the department/agencies under the jurisdiction of the Department of Administration in the recruitment, management and retention of a high-performing workforce. The Human Resources Division conducts recruitment activities; provides guidance and support for personnel actions; classifies positions based on duties and responsibilities; ensures compensation of employees at proper pay levels; supports the collective bargaining process; directs effective employee-employer relations; administers employee compensation benefits; and ensures a safe and healthy work environment.
What we Do!
Classification & Pay Branchis responsible for classification reviews such as creations, amendments, reassignment of pay grades, administrative reviews. For more information, please click on the link to the right.
Drug-Free Workplace Branchis responsible to for the administration, enforcement and implementation to provide a safe workplace, discourage drug abuse. For more information, please click on the link to the right.
Employee Benefits Branchis responsible for planning, coordinating and processing employee benefits such as Group Health and Life Insurance for Active and Retirees. For more information, please click on the link to the right.
Employee Management Relations Branchis responsible for planning, coordinating and administering employee-management relation activities such as Employee Grievance and Adverse Action Procedures; Performance Rating Appeal Procedures; Leave Sharing Program; Incentive Awards Program, PEMRA Rules and Regulations, Unfair Labor Practices for the government of Guam. For more information, please click on the link to the right.
Equal Employment Opportunity Branchis responsible for the Equal Employment Opportunity Program for the Government of Guam in accordance with E.O. 2006-16, the Civil Rights Act of 1964, the EEO Act of 1981 and the laws which protect persons with disabilities. For more information, please click on the link to the right.
Records Branchis responsible for the processing and reviewing of all Notification of Personnel Actions for all line agencies and departments. For more information, please click on the link to the right.
Recruitment Branchis responsible for planning and coordinating recruitment activities consisting of the posting of job announcements for non-autonomous departments and agencies, receiving and evaluating job applications, and certifying applicants for interviews. For more information, please click on the link to the right.
Regulatory & Compliance Branchis responsible for conducting quality control reviews, and providing comments and recommendations relative to the administrative and compliance with the DOA Personnel Rules and Regulations, personnel policies, related statutes, etc. For more information, please click on the link to the right.
Test Development and Validation Branchis responsible for administering employment examination for positions that the Director of Administration has designated for testing. For more information, please click on the link to the right.
Training and Development Branchis responsible for planning and coordinating training activities consisting for non-autonomous departments and agencies of the government of Guam. For more information, please click on the link to the right.
DOA Personnel Rules and Regulations
Competitive Wage Act-2014 (CWA-2014)
For additional information, please click on the link above "Resources".
Classification & Pay Branch
MISSION STATEMENTThe Classification and Pay Branch is primarily responsible for conducting audits or reviews of positions (duties and responsibilities assigned to an employee) and the processing of Request for Personnel Actions (GG-1’s).
In accordance with Section 5.009 of the current Department of Administration Personnel Rules and Regulations, this branch reviews each position vacancy as it may occur and provides an advisory opinion based on the duties and responsibilities submitted to the Human Resources Division as well as other classification reviews such as creations, amendments and reassignment of pay grades.
ABOLISHMENT OF POSITIONSPlease email comments on any proposed abolishment of positions that maybe listed to Mr. Shane Ngata at email@example.com, with a “cc” copy to Mr. Michael W. Schniep at firstname.lastname@example.org. If you wish to comment in writing, please send it to the mailing address listed on our home page and indicate “Attn: Classification & Pay Branch”. All comments however must be received within 10 workdays from the date posted.
AMENDMENT OF POSITIONSPlease email comments on any proposed amendments to positions that maybe listed to Mr. Shane Ngata at email@example.com, with a “cc” copy to Mr. Michael W. Schniep at firstname.lastname@example.org. If you wish to comment in writing, please send it to the mailing address listed on our home page and indicate “Attn: Classification & Pay Branch”. All comments however must be received within 10 workdays from the date posted.
Amendment: Physician Specialist (Board Certified) and Physician Specialist (Board Eligible) Dated: 4/21/2017
CREATION OF POSITIONSPlease email comments on any proposed creation of positions that maybe listed to Mr. Shane Ngata at email@example.com, with a “cc” copy to Mr. Michael W. Schniep at firstname.lastname@example.org. If you wish to comment in writing, please send it to the mailing address listed on our home page and indicate “Attn: Classification & Pay Branch”. All comments however must be received within 10 workdays from the date posted.
EEO Investigator Documents
CLASSIFICATION SPECIFICATIONSThe Classification Specifications have been broken down into separate files to make it easier to view. To find a particular job, please select the appropriate alphabetical series from the list below.
FORMSDOA Position Description Questionnaire
CONTACTLora R. Mojica, Personnel Specialist III, email at Lora.Mojica@doa.guam.gov, 475-1219
Drug-Free Workplace Program
To establish a Drug-Free Workplace Program within the Government of Guam, pursuant to Executive Order No. 95-29. It is the policy of the Department of Administration that effective immediately, it is unlawful to manufacture, distribute, dispense, possess or use a controlled substance in the workplace. Violation of this policy will not be tolerated. This policy applies to all Government of Guam employees in the non-autonomous agencies and departments, regardless of type of appointment, and all persons providing contractual services with the Government of Guam, and applicants tentatively selected for employment.Drug-Free Workplace Documents Title Last Updated Consent Form 2/14/2012
DFWP EAP MHSA Authorization 2/14/2012
DFWP EAP MHSA Check-In Form 2/14/2012
DFWP EAP Referral Form 2/14/2012
Drug Test Result Contest Appeal Form 2/14/2012
Drug-Free Workplace Program Operating Procedures
E.O. 2005-18 Amendment to E.O. 95-29 7/28/2011
E.O. 95-29 Mandatory DT as a Condition of Employment 7/28/2011
General Notice 2/14/2012
Individual TDP Notice 2/14/2012
Post Accident Form 2/14/2012
Reasonable Suspicion Form 2/14/2012
Request Access to DT Records Form 2/14/2012
Safe Harbor Agreement 2/14/2012
Test Designated Position List 2/14/2012
Volunteer Notice 2/14/2012
Judith D. Gagan, Drug-Free Workplace Coordinator, email Judith.Gagan@doa.guam.gov 475-1225
MISSION STATEMENTThe Employee Benefits Branch is responsible for planning, coordinating and processing employee benefits activities consisting of: The government of Guam’s Group Life Insurance Program for active and retired employees. Oreintations to government of Guam’s active and retired employees on the government’s Medical/Dental Insurance program. Processing medical/dental and life insurance forms for death claims, change of beneficiary, change of status, etc. Communicating with the government’s insurance providers on pending Waiver of Premium claims and employee refunds. Transmitting medical/dental and life premiums for payment made by government department and agencies. Assisting the Human Resources Manager with technical support in the negotiation process for health/life insurance.
Request for Proposal (RFP):
FY2018 Group Health Insurance Program DOA/HRD-RFP-GHI-18-002 The Government of Guam is accepting proposals from interested health insurance companies licensed to do business on Guam under the laws of Guam, to provide group health insurance coverage to Government of Guam employees, retirees, survivors, their covered dependents and foster children under the legal custody of the Child Protective Services Division of the Department of Public Health and Social Services. Prospective offerors are advised to download the FY2018 Group Health RFP. Please refer to all requirements and instructions in the RFP. Please click on the title of the file and save to your location of choice. All questions regarding this RFP must be submitted in writing and received by the Director of the Department of Administration, as identified in the RFP, on or before 1:00 p.m., Wednesday, May 24, 2017, Chamorro standard time. All hard copies and electronic files of the entire proposal must be received by the Director of the Department of Administration no later than 1:00 p.m., Thursday, June 1, 2017, Chamorro standard time.
The FY18 RFP includes the following files:
FY18 RFP DOA HRD RFP GHI 18 002
FY18 RFP 002 Foster Children Agreement and Certificate
FY18 RFP 002 HSA 2000 Agreement and Certificate
FY18 RFP 002 PPO 1500 Agreement and Certificate
FY18 RFP 002 RSP Agreement Part 1 of 2
FY18 RFP 002 RSP Agreement Part 2 of 2
FY18 RFP 002 Exhibit Q Reporting Final
FY18 RFP 002 Questionnaire Final
Standard Life Insurance InformationStandard Insurance Enrollment Video
CONTACTLeonora P. Candaso, Personnel Specialist IV, email at Leonora.Candaso@doa.guam.gov 475-1179/1296
Employee Management Relations
The Employee-Management Relations Branch is responsible for planning, coordinating and administering employee-management relation activities consisting of:
The Employee Grievance and Adverse Action Procedures; Performance Rating Appeal Procedures; Leave Sharing Program; Incentive Awards Program, PEMRA Rules and Regulations (P.L. 9-240), and Unfair Labor Practice (ULP) charges for the government of Guam.
Providing training to employees on the Employee Grievance and Adverse Action Procedures and Performance Appraisal System.
Coordinate hearings on grievances and performance appeals filed by employees and advises Board members of their role, pursuant to program procedures.
Orientating labor relation matters to new employees of the government of Guam.
Information for Public Hearing: Executive Order and Proposed Amendment to Holiday Pay Rule Please click on the document to view and download:
Executive Order 2012-14 Proposed Amendment of Rule 7.700B Proposed Amendment-Holiday Pay Memo
EMR RELATED DOCUMENTS & RESOURCES:FR 62 NO 189 09 30 97 FR VOL 69 NO 71 04 13 04 FR VOL 70 NO 2 01 04 05 Grievance Procedures Leave Application Form – amended 8-09 Leave Application Form DOA Circular 2009-023 Leave Sharing-Amended Forms 2012 Outside Employment Request Form Parental Involvement (EO 98-16) Parental Involvement (EO 98-20) Parental Involvement Form PEMRA 4 GCA PEMRA DOA RULES Performance Evaluation Form Public Law 22-10 Public Law 27-106 Tobacco Free Workplace Environment Policy USERRA Work Planning & Performance Evaluation Handbook
For any additional information that you may need, please feel free to contact our Employee-Management Relations Branch staff.
CONTACTSKathryn Diaz, Employee-Management Relations Officer II, 475-1249, email@example.com Herta Dela Cruz, Personnel Specialist III, 475-1185, firstname.lastname@example.org
Equal Employment Opportunity Program
MISSION STATEMENTAdministers the Equal Employment Opportunity Program for the Government of Guam in accordance with E.O. 2006-16, the Civil Rights Act of 1964, the EEO Act of 1981 and the laws which protect persons with disabilities. Monitors employment programs for recruitment, performance, awards, promotions, separations and other employment activities to ensure the protection and rights of all employees and applicants for employment. Receives and processes complaints of discrimination based on race, color, religion, sex, national origin, physical or mental disability, political affiliation or marital status and retaliation.
Contact:Robert D. Taitano, Equal Employment Opportunity Specialist Robert.Taitano@doa.guam.gov 475-1138
The Administrative Services and Records Branch is responsible for the processing and reviewing of all Notification of Personnel Actions for all line agencies and departments. Other duties include the processing of new employees to ensure timely payment of salaries and receipt of employment benefits. The branch is also responsible for the storage and maintenance and transferring of official personnel jackets for both active and inactive government employees.
CONTACTKenneth F. Borja, Personnel Specialist IV, email at Kenneth.F.Borja.HR@doa.guam.gov 475-1154/1186
The Recruitment Branch is responsible for planning and coordinating recruitment activities consisting of the posting of job announcements for non-autonomous departments and agencies, receiving and evaluating job applications, establishing “Lists of Eligibles”, notifying applicants of rating results, certifying applicants for interview to departments and agencies, processing Requests for Personnel Actions (GG-1’s), recording and maintaining recruitment records and updating and reporting of Equal Employment Opportunity data.
GENERAL RECRUITMENT INFORMATION
Filling Positions in the Government: The Department of Administration’s responsibility is to carry out activities necessary to support the operation of a merit-based personnel system consistent with the Personnel Rules and Regulations, Equal Employment Opportunity Commission laws and the provisions of Title 4 of the Guam Code Annotated pertaining to employment. The Recruitment process begins with each agency/department submitting their vacancy to the Bureau of Budget and Management Research (BBMR) to approve funding. Once funding has been identified, the Department of Administration- Recruitment Branch will announce the job for a minimum of ten days.
Accepting and Reviewing Applications: Applicants must submit their employment application during the job announcement period and to attach their educational credentials, including additional documents as required by the position. All positions have a minimum requirement, which are intended to identify the best qualified candidates for particular positions, or otherwise substitute for a comprehensive assessment of job qualifications. Applicants who satisfy minimum requirements are not automatically entitled to a qualifying score of 70 or more points, out of 100, in an assessment process that uses a numerical rating procedure. Once the rating process is complete, a Notice or Rating will be mailed to each applicant.
Certification of Eligibles and Selection Process: A Certification of Eligibles is prepared in the order of their final earned rating, starting with the highest. A certification list is based on the number of funded vacancies. The hiring agency/department will conduct interviews and make a selection. Applicants’ ratings with the higher score generally have a better opportunity to be interviewed over lower scoring applicants.If you have any questions, please call. Thank you.
JOB ANNOUNCEMENT INFORMATION
The Government of Guam offers a competitive benefits package which includes retirement ( Defined Contribution Plan 401 a and 457), health insurance plans, cafeteria plan, an Employee Assistance Program, annual and sick leave, paid holidays and life insurance. For additional information regarding the Government of Guam Retirement, please visit www.ggrf.com. For our Job Announcements, please click on the following:
|Position Title||Area of Consideration||Announcment Number||Open Date||Closed Date|
|Chemical Dependency Treatment Specialist II||Open||DOA150-17||6/09/2017||6/30/2017|
|Claims Processing & Utilization Review Officer||Open||DOA102-17||3/24/2017||Continuous|
|Community Health Nurse I||Open||DOA72-17||1/26/2017||Continuous|
|Community Nutritionist II||Open||DOA29-17||10/27/2016||Continuous|
|Dental Health Specialist II||Open||DOA53-17||12/16/2016||Continuous|
|Engineer II (Environmental)||Open||DOA27-17||10/27/2016||Continuous|
|Environmental Public Health Officer I||Open||DOA153-17||6/16/2017||7/10/2017|
|Geographic Information System Mapping Technician||Open||DOA16-17||10/13/2016||Continuous|
|Licensed Practical Nurse I||Open||DOA68-17||1/26/2017||Continuous|
|Medical Health Records Supervisor||Open||DOA149-17||6/09/2017||6/30/2017|
|Microbiologist II (CLTA)||CLTA||DOA105-17||3/17/2017||Continuous|
|Nutrition Assistant I||Open||DOA125-17||4/21/2017||Continuous|
|Nutrition Assistant II||Open||DOA86-17||2/3/2017||Continuous|
|Planning Technician II||Open||DOA141-17||5/19/2017||Continuous|
|Psychiatric Nurse I||Open||DOA42-17||11/25/2016||Continuous|
|Psychiatric Social Worker I||Open||DOA10-17||10/10/2016||Continuous|
|Revenue Agent II||Departmental - Revenue and Taxation||DOA154-17||6/16/2017||6/30/2017|
|Revenue Officer III||Departmental - Revenue and Taxation||DOA148-17||6/09/2017||6/23/2017|
|Secretary Typist II||Open||DOA145-17||5/31/2017||6/21/2017|
|Social Worker II||Open||DOA51-17||12/12/2016||Continuous|
|Tax Investigator I||Government-Wide||DOA144-17||5/31/2017||6/21/2017|
|Television Chief Engineer||Open||DOA20-17||10/13/2016||Continuous|
4GCA §6205. Recruitment Above-Step.Step 1 of the Pay Grade assigned to a classified position shall be the regular rate for initial employment in any department or agency. The appointing authority, or the head of an agency, department or public corporation listed in 4 GCA §4105(a) may petition the Director of Administration, the Judicial Council (as to Judicial Branch employment) or the agency, department or public corporation’s governing board or commission (as to an agency, department or public corporation listed in 4 GCA §4105(a)) for recruitment at a higher step not to exceed Step 10, because of documented recruitment difficulty or exceptional qualifications. The petition shall be posted on the agency’s website for ten (10) days (Saturdays, Sundays and government of Guam holidays excepted). This petition shall be made before an applicant is hired. Every position shall be scrutinized and amply justified before being approved. The Director of Administration, the Judicial Council and the governing board or commission (as to an agency, department or public corporation listed in 4 GCA §4105(a)) may establish policies to administer this section. Increment schedule consisting of Steps 11 through 20 shall not be used for recruitment above-step. Please email comments regarding Above-Step Recruitment that maybe listed below to Mr. Shane Ngata at email@example.com, with a “cc” copy to Mr. Michael W. Schniep at firstname.lastname@example.org. If you wish to comment in writing, please send it to the mailing address listed on our home page and indicate “Attn: Recruitment & Testing Branch”. All comments however must be received within 10 workdays from the date posted. No current Above-Step Recruitment at this time!
Department of Administration – Employment Application
CONTACTMichael W. Schniep, Personnel Specialist IV, email at Michael.Schniep@doa.guam.gov 475-1128/1141
Test Development & Validation
The Test Development and Validation Branch is response for administrating employment examination for positions that the Director of Administration has designated for testing. In addition, the Branch is response for creating and validating the examinations that it administers. Examinations are created based on requests from line departments and agencies and public laws that require them. The DOA is authorized to create and administer examinations based on 4 GCA, Chapter 4, and the DOA Personnel Rules and Regulations. The creation of examinations are guided by such laws as Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990 and the Age Discrimination in Employment Act of 1967. The validation of examinations are based on the federal Uniform Guidelines on Employee Selection Procedures.
The Following are positions that currently require employment testing. Please be aware that this list is subject to change.
Cashier I, Cashier II, Clerk I , Clerk Typist I, Clerk II, Clerk Typist II, Treasury Cashier
CLERICAL & RELATED TESTED POSITIONS
LAW ENFORCEMENT TESTED POSITIONS Conservation Recruit, Corrections Officer I, Corrections Recruit, Customs Officer (Trainee), Police Officer (Trainee), Police Officer II, Police Officer III, Police Sergeant I, Police Sergeant II, Police Lieutenant, Territorial Park Patrol Recruit
PUBLIC SAFETY & RELATED TESTED POSITIONS Fire Fighter Recruit, 911 Emergency Medical Dispatcher
STUDY GUIDESPlease click on the position to download the Study Guide
911 Emergency Medical Dispatcher Cashier I Cashier II Conservation Recruit Corrections Officer I Customs & Quarantine Trainee Fire Fighter Recruit – Written Test Study Guide Fire Fighter Recruit – Physical Ability Test Candidate Preparation Guide Police Officer Trainee Treasury Cashier
CONTACTFrancis N. Flisco, Personnel Specialist IV, email at Francis.Flisco@doa.guam.gov 475-1120
TRAINING & DEVELOPMENT
The Training and Development Branch is responsible for planning and coordinating training activities consisting of: Administering all training activities for departments and agencies of the government of Guam. Researching and developing new training programs to meet the needs of government departments and agencies. Providing instructional services to departments and agencies. Coordinating, consulting, and resource networking of management and employee development, safety and health programs. Coordinating educational and hands-on training programs, i.e. apprenticeship program for employees in skilled and trade positions within the government of Guam.
Patrick C. Artero, Personnel Specialist IV, email at RaymondPatrick.Artero@doa.guam.gov 475-1294